All Systems Operational

About This Site

This page provides status information on the services that are part of Duo Security. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact support. You can find your deployment ID in the Duo Admin Panel under Help.

The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.

If you have any questions beyond the updates provided here, please contact us at support@duo.com.

Duo Support Operational
Phone Support Operational
Email Support Operational
Support Portal Operational
DUO1 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO2 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO3 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO4 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO5 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
Cisco Identity Intelligence Operational
DUO6 Operational
Admin Panel ? Operational
Core Authentication Service ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO7 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO8 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO9 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO10 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO11 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO12 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO13 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO14 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO15 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO16 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO17 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO18 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO19 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO20 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO21 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO22 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO23 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO24 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO25 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO26 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO27 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO28 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO29 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO30 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO31 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO32 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO33 Operational
Core Authentication Service Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO34 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO35 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO36 Operational
Core Authentication Service ? Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO37 Operational
Core Authentication Service Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO38 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO39 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO40 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO41 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO42 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO43 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
Cisco Identity Intelligence Operational
DUO44 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO45 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
Cisco Identity Intelligence Operational
DUO46 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
Cisco Identity Intelligence Operational
DUO47 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO48 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO49 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO50 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO51 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO52 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO53 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO54 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO55 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO56 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO57 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO58 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO59 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
Cisco Identity Intelligence Operational
DUO60 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO62 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO63 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO64 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO65 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO66 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO67 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO68 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO69 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO70 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO71 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
DUO72 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO73 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO74 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO75 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO76 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO77 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO78 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO79 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO80 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Cisco Identity Intelligence Operational
AI Assistant ? Operational
DUO81 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 6, 2025

No incidents reported today.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025
[All Deployments] Entra ID Failing to Sync Custom Attributes
Resolved - This incident has been resolved.
Sep 29, 12:52 EDT
Identified - We have identified the issue causing custom attributes to not sync from Entra ID to Duo and are working with the vendor to resolve it.

We will work with affected customers while a fix is developed and deployed. Please reach out to support@duo.com or give us a call at the number listed for your region on our Support Page, https://duo.com/support. We will close this incident on the Status Page shortly.

Please pause your Entra ID sync if you are using any custom attributes as sync attributes, and, if possible, do not run a full manual sync until the issue is resolved. As a workaround, an administrator can sync individual users by following the instructions in our guide below:
https://duo.com/docs/azuresync#sync-individual-users-from-the-duo-admin-panel
Sep 29, 12:16 EDT
Update - We are continuing to investigate this.

Please pause your Entra ID sync if you are using any custom attributes as sync attributes, and, if possible, do not run a full manual sync until the issue is resolved. As a workaround, an admin can sync individual users by following the instructions in our guide below:
https://duo.com/docs/azuresync#sync-individual-users-from-the-duo-admin-panel
Sep 29, 06:32 EDT
Investigating - We are current investigating issue where custom attributes are not being synced from Entra ID to Duo. Entra ID sync is working as expected with standard attributes.

Please refer to the status page for further updates.
Sep 29, 05:46 EDT
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
[Multiple Deployments] Administrators unable to access the Duo AI Assistant for the first time
Resolved - We have confirmed the issue is now fully resolved. An RCA will be provided as soon as it is available.
Sep 26, 18:41 EDT
Monitoring - A known fix has been implemented, and we have seen a restoration of service. We will continue to actively monitor the results to ensure the issue is fully resolved.
Sep 26, 17:42 EDT
Identified - We have identified an issue preventing administrators from accessing the Duo AI Assistant for the first time and are working to deploy a fix.

Administrators who have previously used the AI Assistant are unaffected.

Please check back here or subscribe to updates for any changes.
Sep 26, 10:54 EDT
Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

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