Investigating - We are currently investigating an issue with SMS deliveries to Philippine (+63) phone numbers on all of our deployments and are working to correct the issue as soon as possible.

All other authentication factors work as per usual (phone call, Duo Push, U2F, hardware token, etc.)

Please check back here or subscribe to updates for any changes.
Mar 30, 21:19 EDT

About This Site

Duo's Status Page shows the current health of our various deployments. New Duo Administrators with the Owner and Administrator role are automatically set up to receive email alerts when their deployment is affected. You can follow the steps in our knowledge base to determine which Deployment ID you're currently hosted if you're unsure.

The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.

If you have any questions beyond the updates provided here, please contact us at support@duo.com.

SSO ? Operational
DUO1 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO2 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO3 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO4 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO5 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO6 Partial Outage
Admin Panel ? Operational
Core Authentication Service ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO7 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO8 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO9 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO10 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO11 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO12 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO13 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO14 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO15 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO16 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO17 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO18 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO19 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO20 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO21 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO22 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO23 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO24 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO25 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO26 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO27 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO28 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO29 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO30 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO31 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO32 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO33 Partial Outage
Core Authentication Service Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Partial Outage
Cloud PKI ? Operational
DUO34 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO35 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO36 Partial Outage
Core Authentication Service ? Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Partial Outage
Cloud PKI ? Operational
DUO37 Partial Outage
Core Authentication Service Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO38 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO39 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO40 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO41 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO42 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO43 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO44 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO45 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO46 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO47 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO48 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO49 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO50 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO51 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO52 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO53 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO54 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO55 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO56 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO57 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO58 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO59 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO60 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO61 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO62 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO63 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO64 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
DUO65 Partial Outage
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Partial Outage
Cloud PKI ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020
Postmortem - Read details
Mar 18, 20:03 EDT
Resolved - After monitoring the issue in which enrollment emails were being sent out via Directory Syncs without being enabled, we can confirm that the issue has been fully resolved.

A root-cause analysis (RCA) will be posted here once our engineering team has finished their thorough investigation. Check back in or subscribe to be notified of the RCA.
Mar 17, 20:47 EDT
Monitoring - The issue in which enrollment emails were being sent out via Directory Syncs whilst the email option was not enabled has now been resolved. This affected customers on DUO33, DUO50, DUO56, DUO58, DUO62, and DUO63. A fix has been deployed and all services are now fully functional.

We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.

Please be sure to check back or subscribe to be notified when the RCA is posted.
Mar 17, 19:50 EDT
Update - Initially DUO60 was incorrectly reported as being affected, and DUO56 was not listed as being affected. We have corrected this error and apologize for the inconvenience. We continue to actively develop a fix for this and will provide an update as soon as it has been deployed.
Mar 17, 17:27 EDT
Identified - We are aware of an issue causing enrollment emails to be sent out via Directory Syncs even if the email option is not enabled. Please be aware this does not affect authentication in any way. Our Engineering Team is working on a fix for this issue. This is only affecting the following deployments: DUO33, DUO50, DUO56, DUO58, DUO62, and DUO63, and no other deployments will experience this issue.

Please check back here or subscribe to updates for any changes.
Mar 17, 16:35 EDT
Mar 16, 2020

No incidents reported.