Resolved
The issue affecting SMS delivery to NL and AU phone numbers has been resolved. Services are now fully operational.
Posted Jun 06, 2025 - 06:49 EDT
Identified
While we have identified the issue causing SMS delivery failures in the Netherlands & Australia. We are waiting for our provider to fix the issues on their end.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.
Posted Jun 06, 2025 - 03:03 EDT
Investigating
We are currently investigating an issue affecting SMS delivery to phone numbers in Netherlands & Australia.
Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.
Posted Jun 06, 2025 - 02:57 EDT
This incident affected: DUO1 (SMS Message Delivery), DUO2 (SMS Message Delivery), DUO3 (SMS Message Delivery), DUO4 (SMS Message Delivery), DUO5 (SMS Message Delivery), DUO6 (SMS Message Delivery), DUO7 (SMS Message Delivery), DUO8 (SMS Message Delivery), DUO47 (SMS Message Delivery), DUO10 (SMS Message Delivery), DUO11 (SMS Message Delivery), DUO12 (SMS Message Delivery), DUO13 (SMS Message Delivery), DUO14 (SMS Message Delivery), DUO15 (SMS Message Delivery), DUO16 (SMS Message Delivery), DUO17 (SMS Message Delivery), DUO18 (SMS Message Delivery), DUO19 (SMS Message Delivery), DUO20 (SMS Message Delivery), DUO21 (SMS Message Delivery), DUO22 (SMS Message Delivery), DUO23 (SMS Message Delivery), DUO24 (SMS Message Delivery), DUO25 (SMS Message Delivery), DUO26 (SMS Message Delivery), DUO27 (SMS Message Delivery), DUO28 (SMS Message Delivery), DUO29 (SMS Message Delivery), DUO30 (SMS Message Delivery), DUO31 (SMS Message Delivery), DUO32 (SMS Message Delivery), DUO33 (SMS Message Delivery), DUO34 (SMS Message Delivery), DUO36 (SMS Message Delivery), DUO37 (SMS Message Delivery), DUO38 (SMS Message Delivery), DUO39 (SMS Message Delivery), DUO40 (SMS Message Delivery), DUO41 (SMS Message Delivery), DUO42 (SMS Message Delivery), DUO43 (SMS Message Delivery), DUO44 (SMS Message Delivery), DUO45 (SMS Message Delivery), DUO46 (SMS Message Delivery), DUO48 (SMS Message Delivery), DUO9 (SMS Message Delivery), DUO49 (SMS Message Delivery), DUO50 (SMS Message Delivery), DUO51 (SMS Message Delivery), DUO52 (SMS Message Delivery), DUO53 (SMS Message Delivery), DUO54 (SMS Message Delivery), DUO55 (SMS Message Delivery), DUO56 (SMS Message Delivery), DUO57 (SMS Message Delivery), DUO58 (SMS Message Delivery), DUO59 (SMS Message Delivery), DUO60 (SMS Message Delivery), DUO61 (SMS Message Delivery), DUO62 (SMS Message Delivery), DUO63 (SMS Message Delivery), DUO64 (SMS Message Delivery), DUO65 (SMS Message Delivery), DUO66 (SMS Message Delivery), DUO67 (SMS Message Delivery), DUO68 (SMS Message Delivery), DUO69 (SMS Message Delivery), DUO70 (SMS Message Delivery), DUO71 (SMS Message Delivery), DUO72 (SMS Message Delivery), DUO73 (SMS Message Delivery), DUO74 (SMS Message Delivery), DUO75 (SMS Message Delivery), DUO76 (SMS Message Delivery), DUO77 (SMS Message Delivery), DUO78 (SMS Message Delivery), DUO79 (SMS Message Delivery), DUO80 (SMS Message Delivery), DUO81 (SMS Message Delivery), and DUO35 (SMS Message Delivery).