UAE Telephony SMS issue

Incident Report for Duo

Resolved

The SMS delivery issue affecting the UAE region has been resolved.

Our team has verified that SMS services are operating normally and full functionality has been restored. Thank you for your patience while we resolved this issue

Posted Jun 23, 2026 - 10:21 EDT

Monitoring

We have mitigated the SMS delivery issue affecting the UAE region. We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

Posted Jun 23, 2026 - 04:29 EDT

Identified

We have identified the issue related to SMS for UAE region and are working to resolve it.
Users have the option to use alternative auth methods, like Duo Push or VoIP.

Please check back here or subscribe to updates for any changes.

Posted Jun 22, 2026 - 23:58 EDT

This incident affected: DUO81 (SMS Message Delivery).