Administrators unable to access "Settings" tab in the Admin Panel

Incident Report for Duo

Resolved

The issue regarding the settings tab being inaccessible in the Admin Panel on our deployments is fully resolved and all services are now fully functional.

Posted Oct 27, 2023 - 13:54 EDT

Monitoring

A fix has been implemented to resolve the issue of not being able to access the Admin Panel settings page. We are continuing to monitor the results.

Posted Oct 27, 2023 - 13:06 EDT

Identified

We have identified an issue with Administrators unable to access the "Settings" tab in the Admin Panel.

Posted Oct 27, 2023 - 11:04 EDT

This incident affected: DUO26 (Admin Panel), DUO34 (Admin Panel), DUO43 (Admin Panel), and DUO51 (Admin Panel).