SMS Delivery in Brazil

Incident Report for Duo

Resolved

The issue regarding SMS delivery in Brazil is fully resolved and all services are now fully functional.

Posted Dec 14, 2023 - 08:33 EST

Monitoring

We have identified and remediated the issue with our carrier. We are continuing to monitor and will provide any updates as needed.

Posted Dec 14, 2023 - 07:47 EST

Investigating

We are currently experiencing a carrier-level issue with our telephony provider that is affecting SMS delivery in Brazil. Please check back here for any updates.

Posted Dec 14, 2023 - 07:08 EST